Privacy Policy

Last Updated: 12th November 2025

Who We Are

Culture Illustro is owned and operated by Craftdash Limited, registered in England and Wales (No. [insert number]), trading as Culture Illustro.
Website: https://cultureillustro.com

Information We Collect

  • Account details (name, email, password)
  • Usage data (IP address, browser type, interaction analytics)
  • Communications and feedback (e.g., contact forms, waitlist sign-ups)
  • Technical data (device type, referral source)

How We Use Your Information

  • Operate and improve the Culture Illustro platform
  • Provide customer support and updates
  • Send marketing emails (where consent is given)
  • Ensure security and legal compliance

Legal Bases for Processing

We process personal data under one or more of the following bases:

  • Consent (Article 6(1)(a) UK GDPR)
  • Performance of a Contract (Article 6(1)(b))
  • Legitimate Interest (Article 6(1)(f))
  • Legal Obligation (Article 6(1)(c))

Data Storage and Security

All data is stored on secure UK and EU servers (Google Cloud London Region).
We use industry-standard encryption, restricted access, and regular security audits.

Data Retention

We retain data only for as long as necessary for operational, legal, or security purposes. After this, data is securely deleted or anonymised.

Your Rights (UK GDPR)

You have the right to access, rectify, erase, restrict, or object to our processing of your data.
To exercise these rights, email hello@cultureillustro.com  
If you are not satisfied, you can contact the Information Commissioner’s Office (ICO) at https://ico.org.uk/.

International Transfers

We only transfer data outside the UK when adequate safeguards (such as Standard Contractual Clauses) are in place.

Children’s Privacy

Our services are not intended for children under 16, and we do not knowingly collect their data.

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

Contact Us

Craftdash Limited (Trading as Culture Illustro)
📍 Registered in England and Wales
🌐 https://cultureillustro.com
📧 hello@cultureillustro.com